Communication Skills

 This short-course is designed for key communicators and for people who want to develop and enhance their skills.

 Learning outcomes:

At the end of the course, delegates will be able to:

 ·         Recognise the relative impact of their communication style

·         Explain and use different communication styles

·         Set and communicate clear goals

·         Clarify other’s communication and negotiate as required

·         Influence others to agreement and action

·         Listen behind the words for true intention

·         Select language and language patterns to communicate most effectively

·         Read and send non-verbal signals as intended

Typical Content

Ø       The Communication Process – This programme considers the drivers and motivations underlying the way in which people communicate

Ø       Values and Beliefs – It reconnects the links between values and beliefs and our external language, both verbal and non-verbal

Ø       Understanding The True Meaning – helps participants to recognise the potential different meanings in the language of others

Ø       Building Lasting Relationships – It helps identify what makes and breaks rapport building

Ø       Understanding your own style – the programme allows participants to investigate their own patterns and meanings and begin to identify and acknowledge those of others in order to achieve mutual outcomes

 Duration: 2.30 hours course

Available Dates       Book online now

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